A successful case of collaboration between a company and research institutes for intelligent recommendation of items on an online retail portal

Authors

  • Sebastián Vallejos Universidad Nacional del Centro de la provincia de Buenos Aires, Consejo Nacional de Investigaciones Científicas y Técnicas (CONICET), Argentina https://orcid.org/0000-0001-5375-4373
  • Luis Berdun Universidad Nacional del Centro de la provincia de Buenos Aires, Argentina https://orcid.org/0000-0002-8006-8691
  • Marcelo Armentano Consejo Nacional de Investigaciones Científicas y Técnicas (CONICET), Universidad Nacional del Centro de la provincia de Buenos Aires, Argentina https://orcid.org/0000-0002-9172-9061
  • Silvia Schiaffino Universidad Nacional del Centro de la provincia de Buenos Aires, Argentina https://orcid.org/0000-0002-7616-9756
  • Sandra González Císaro Universidad Nacional del Centro de la provincia de Buenos Aires, Argentina https://orcid.org/0000-0002-9314-098X
  • Oscar Nigro Universidad Nacional del Centro de la provincia de Buenos Aires, Argentina
  • Ignacio Cuesta Región Global, Argentina
  • Leonardo Balduzzi Región Global, Argentina

DOI:

https://doi.org/10.24215/15146774e027

Abstract

This article describes the joint experience carried out to develop a prototype of an intelligent assistant aiming at bringing together sellers and buyers in an online sales portal. Originally, the project sought to carry out an intelligent characterization of users with their short-term preferences and their geospatial features. The project aimed to provide intelligent alerts about items potentially interesting to users, always considering that it is crucial that the information is acquired in a non-intrusive and intelligent way. With the synergy achieved between the parties from the joint development of activities, many windows of opportunity arose with the knowledge of the portal analysis by the researchers and with the knowledge of Artificial Intelligence techniques by the company. During the joint work, the different objectives were adapted in order to cover the effective needs of the company, achieving successful collaboration between the parties.

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Published

2023-06-23

How to Cite

Vallejos, S., Berdun, L., Armentano, M., Schiaffino, S., González Císaro, S., Nigro, O., Cuesta, I., & Balduzzi, L. (2023). A successful case of collaboration between a company and research institutes for intelligent recommendation of items on an online retail portal. SADIO Electronic Journal of Informatics and Operations Research, 22(2), e027. https://doi.org/10.24215/15146774e027