E-consumer protection in India: trends and challenges

Authors

  • Ashok R. Patil
  • Pratima Narayan

Keywords:

electronic commerce, consumer protection, intermediaries, consumer information

Abstract

Electronic commerce platforms allow for Internet-enabled trade in unprecedented ways. One of the main drivers underlying e-commerce growth is the rise in number of individuals using the Information and Communication Technology (ICT) as a platform to trade. The virtual aspect of e-commerce sale throws up newer confronts to consumer trust and confidence. This article analyses the present trends in consumer law in e-commerce in India and the challenges faced in protecting the consumers in the virtual online space.

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Author Biographies

Ashok R. Patil

Prof. Dr. Ashok R.Patil is a Professor in Law at National law School of India University, Bengaluru. He is the Chair Professor of Chair on Consumer Law and Practice and Director of Online Consumer Mediation Centre, both established under the aegis of Ministry of Consumer A ffairs, Government of India.

Pratima Narayan

Dr. Pratima Narayan is an Independent Legal Consultant and Mediator. She holds a Doctorate of Philosophy (Ph.D) in Law from National Law School of India University, Bengaluru.

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Published

2018-12-18

How to Cite

Patil, A. R., & Narayan, P. (2018). E-consumer protection in India: trends and challenges. Revista De Interés Público, (2). Retrieved from https://revistas.unlp.edu.ar/ReDIP/article/view/6354

Issue

No. 2 (1)

Section

Artículos

License

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