E-consumer protection in India: trends and challenges

Autores

  • Ashok R. Patil
  • Pratima Narayan

Palavras-chave:

electronic commerce, consumer protection, intermediaries, consumer information

Resumo

Electronic commerce platforms allow for Internet-enabled trade in unprecedented ways. One of the main drivers underlying e-commerce growth is the rise in number of individuals using the Information and Communication Technology (ICT) as a platform to trade. The virtual aspect of e-commerce sale throws up newer confronts to consumer trust and confidence. This article analyses the present trends in consumer law in e-commerce in India and the challenges faced in protecting the consumers in the virtual online space.

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Biografia do Autor

Ashok R. Patil

Prof. Dr. Ashok R.Patil is a Professor in Law at National law School of India University, Bengaluru. He is the Chair Professor of Chair on Consumer Law and Practice and Director of Online Consumer Mediation Centre, both established under the aegis of Ministry of Consumer A ffairs, Government of India.

Pratima Narayan

Dr. Pratima Narayan is an Independent Legal Consultant and Mediator. She holds a Doctorate of Philosophy (Ph.D) in Law from National Law School of India University, Bengaluru.

Publicado

2018-12-18

Como Citar

Patil, A. R., & Narayan, P. (2018). E-consumer protection in India: trends and challenges. Revista De Interés Público, (2). Recuperado de https://revistas.unlp.edu.ar/ReDIP/article/view/6354

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