Role of ICT in the guidance in times of the COVID-19 pandemic

Abstract

This research paper reviews and reflects on the use of information and communication technologies (ICT) during the COVID-19 pandemic in the processes, development and implementation of educational and labour guidance in social, pedagogical and professional contexts. The theoretical references are based on the international studies of the European Center of Professional Development (CEDEFOP) et al. (2020), UNESCO et al. (2021), the Organization for Economic Co-Operation and Development (OECD,  Mann et al. (2020); Reimers y Schleicher, 2020), the Economic Comission for Latin America and the Caribbean  (CEPAL, 2020) and the researches of Sobrado Fernandez et al. (2012), Sobrado and Ceinos (2001), Sobrado and Cortés (2009), Tejedor et al. (2021), Reimers (2022) and Reamers’ and Marmolejo (2022). The research methodology used was a descriptive one of a comparative nature for the various international settings and that of competence analysis in ICT in the processes of educational and professional guidance. As an essential conclusion, we can mention the need to integrate conventional guidance with online guidance in the future, highlighting the relevance of the latter in guidance processes during the coronavirus pandemic.