Emotional Intelligence and Work Engagement in Ecuadorian MSMEs
DOI:
https://doi.org/10.24215/23143738e116Keywords:
emotional intelligence, work engagement, employeesAbstract
In the current literature, academics and researchers pronounce the business need for an organizational climate in which a close relationship prevails between the objectives of both companies and employees, based on the use of technology and communication networks to create and maintain an environment in which the emotions and commitment of the members converge through their interpersonal relationships. That is why this research establishes a link between these constructs in order to determine the relationship between Emotional Intelligence and Labor Commitment in MSMEs in Ecuador. With the application of the methodology, under a positivist, descriptive approach, with an explanatory scope and a correlational level; The study was carried out in the micro, small and medium enterprises (MSMEs) of the 24 provinces of Ecuador. With a sample of 300 employees of the selected companies, the scales were applied to evaluate the behavior of the variables. The results revealed that there is a directly proportional relationship between the constructs evaluated, indicating that the higher the level of emotional intelligence, the greater the degree of work engagement. The findings allowed us to infer that the better the awareness and regulation of emotions, the employees will experience greater commitment in business tasks.
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