Modelo para la implementación de un sistema integrado de gestión de calidad y ambiental en una empresa SIDERÚRGICA

Angélica María Alzate-Ibañez; John Fredy Ramírez Ríos; Laura María Bedoya Montoya

doi:10.24215/23143738e032

Authors

Angélica María Alzate-Ibañez Facultad de Educación Permanente y Avanzada. Universidad de América. Colombia.
John Fredy Ramírez Ríos Facultad de Educación Permanente y Avanzada. Universidad de América. Colombia.
Laura María Bedoya Montoya Facultad de Educación Permanente y Avanzada. Universidad de América. Colombia.

DOI:

https://doi.org/10.24215/23143738e032

Keywords:

integrated management system; ISO 9001; ISO 14001.

Abstract

The dynamics of markets has led business organizations to implement management tools that allow them to acquire new competitive advantages. Currently, these advantages are not only generated by external environment conditions, but also by the optimization of internal processes. This paper presents a model for implementing an integrated management system of quality and environmental in a steel manufacturing enterprise from the approach to process. A diagnosis is made against the fulfilment of the requirements of the international ISO 9001:2015 e ISO 14001:2015 standards. Subsequently, a two-stage model is presented for the integrated management system implementation. The model involves the processes and activities that should be taking into account to comply with the regulatory requirements and to ensure the efficiency and effectiveness of the system. The guidelines provided in this paper are applicable to any type of business organization, for the purpose of implementing integrated management systems.

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Author Biographies

Angélica María Alzate-Ibañez, Facultad de Educación Permanente y Avanzada. Universidad de América. Colombia.

Ingeniera Química. Magister en Ingeniería. Especialista en Control de Calidad. Auditor líder HSEQ. Docente. Facultad de Educación Permanente y Avanzada. Universidad de América. Auditor líder en sistemas de gestión integrados ISO 9001:2015, ISO 14001:2015 y OHSAS 18001:2007.

John Fredy Ramírez Ríos, Facultad de Educación Permanente y Avanzada. Universidad de América. Colombia.

Sociólogo. Magíster en Urbanismo. Docente. Facultad de Educación Permanente y Avanzada. Universidad de América. Colombia.

Laura María Bedoya Montoya, Facultad de Educación Permanente y Avanzada. Universidad de América. Colombia.

Ingeniera química. Especialista en Gerencia de la Calidad. Auditor interno HSEQ. Universidad de América. Auditor interno en sistemas de gestión integrados ISO 9001:2015, ISO 14001:2015 y OHSAS 18001:2007.

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