Brecha entre teoría e interpretación de la Responsabilidad Social interna en los profesionales de Gestión Humana

Oscar Daniel Licandro Goldaracena

doi:10.24215/23143738e113

Authors

Oscar Daniel Licandro Goldaracena Cátedra de Responsabilidad Social de las Organizaciones. Universidad CLAEH. Uruguay. https://orcid.org/0000-0002-7771-2933

DOI:

https://doi.org/10.24215/23143738e113

Keywords:

internal corporate social responsibility, professionals, human resources management

Abstract

Since human resources management professionals play a main role in the application of Internal Corporate Social Responsibility, it is of scientific and practical interest to know how they interpret this concept. A theoretical interpretation of the concept has been developed by reviewing academic publications and a battery of indicators has been built to measure it. A questionnaire was applied to a sample of members of a human resources management professionals in Uruguay. We found that among these professionals different ways of interpreting Internal Corporate Social Responsibility coexist, and that an important part of them interpret it differently from the theoretical interpretation adopted. Given that numerous investigations on Internal Corporate Social Responsibility are based on the judgment of these professionals, we concluded that it is necessary to include their interpretation of the concept as a control variable. In addition, we considered pertinent to evaluate the theoretical education that these professionals receive on this subject at universities.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

Author Biography

Oscar Daniel Licandro Goldaracena, Cátedra de Responsabilidad Social de las Organizaciones. Universidad CLAEH. Uruguay.

He has a degree in Sociology (University of the Republic - Uruguay), a Master of International Management (Saint Thomas University - USA) and a Doctorate of Administration (Pontificia Universidad Católica Argentina). He is a teacher, researcher and coordinator of the Cathedra of Social Responsibility of Organizations of the CLAEH University, Uruguay. He is a member of the Editorial Board of the International Review on Public and Nonprofit Marketing, the Editorial Board of the Journal of Business, Universidad del Pacífico de Perú, the scientific committee of the journal Ciencias Administrativas of the Universidad Nacional de La Plata and the scientific committee of the journal Economics CUC of the University of the Coast, Barranquilla, Colombia. He is a member of the Board of Directors of the Research Network on Organizational Studies in Latin America, the Caribbean and Ibero-America (REOALCeI) and is the representative in Uruguay of the International Association on Public and Nonprofit Marketing (IAPNM). He coordinates the system of indicators on CSR (IRSE) of the Christian Association of Business Leaders (ACDE) of Uruguay. He is the author of articles published in international scientific journals and in countries such as Brazil, Colombia, Croatia, Ecuador, Spain, Lithuania, Mexico, Peru, Switzerland and Venezuela. He has also published books, book chapters, and multiple articles in popular magazines. He has given lectures that took place in Latin American and European countries. He has served as a consultant for companies and for various international organizations (IDB, UNESCO, UNDP, IOM and CEPAL).

References

Acción Empresarial. (2001). Indicadores de Responsabilidad Social. Acción Empresarial.

Albinger, H. S. y Freeman, S. J. (2000). Corporate social performance and attractiveness as employer to different job seeking population. Journal of Business Ethics, 28, 243-253. https://doi.org/10.1023/A:1006289817941

Alves, R. y Mundim, R. (2008). Responsabilidad Social Empresarial con el público interno: la percepción de los empleados de una empresa brasileña. Revista Forum Doctoral, 1, 21-46.

Aragón, J. y Rocha, F. (2009). Los actores de la responsabilidad social empresarial: el caso español. Cuadernos de Relaciones Laborales, 27(1), 147-167. https://revistas.ucm.es/index.php/CRLA/article/view/CRLA0909120147A

Barrena-Martínez, J., López-Fernández, M. y Romero-Fernández, P. (2017). Socially responsible human resource policies and practices: Academic and professional validation. European Research on Management and Business Economics, 23(1), 55-61. https://doi.org/10.1016/j.iedeen.2016.05.001

Buciuniene, I. y Kazlauskaite, R. (2012). The linkage between HRM, CSR and performance outcomes. Baltic Journal of Management, 7(1), 5-24. https://doi.org/10.1108/17465261211195856

Carroll, A. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39-48. https://doi.org/10.1016/0007-6813(91)90005-G

Carroll, A. (1999). Corporate Social Responsibility: Evolution of Definitional Construct. Business and Society, 38(3), 268–295. https://doi.org/10.1177%2F000765039903800303

Carroll, A. (2015). Corporate social responsibility: The centerpiece of competing and complementary frameworks. Organizational Dynamics, 44(2), 87-96. https://doi.org/10.1016/j.orgdyn.2015.02.002

Dahlsrud, A. (2008). How Corporate Social Responsibility is defined: An Analysis of 37 Definitions. Corporate Social Responsibility and Environmental Management, 15(1), 1–13. https://doi.org/10.1002/csr.132

Davis, K. y Blomstrom, R. (1966). Business and its environment. McGraw- Hill.

De Paula, S. L., Da Silva, M. y Tscha, E. (20-22 de noviembre de 2011). A Percepção dos Profissionais Atuantes em Recursos Humanos sobre a Responsabilidade Social Empresarial [ponencia]. III Encontro de Gestao de Pessoas e Relacoes de Trabalho. https://www.researchgate.net/publication/319450626

Deres. (2001). Manual para la preparación e implementación del Balance Social en Uruguay. Deres.

Duque, Y. V. y Martínez, D. (2011). Responsabilidad social empresarial en la dimensión laboral: caso Bancolombia y BBVA. Revista Facultad De Ciencias Económicas, 20(1), 171-187. https://doi.org/10.18359/rfce.2191

Ethos. (2007). Indicadores Ethos de Responsabilidade Social. Ethos.

Fenwick, T. y Bierema, L. (2008). Corporate social responsibility: issues for human resource development professionals. International Journal of Training and Development, 12(1), 24-35. https://doi.org/10.1111/j.1468-2419.2007.00293.x

Ferreira, P. y Real de Oliveira, E. (2014). Does corporate social responsibility impact on employee engagement? Journal of Workplace Learning, 26(3/4), 232-247. http://dx.doi.org/10.1108/JWL-09-2013-0070

Fitch, G. (1976). Achieving corporate social responsibility. Academy of Management Review, 1(1), 38-46. https://doi.org/10.2307/257357

Freeman, E. y Reed, D.L. (1983). Stockholders and Stakeholders: A New Perspective on Corporate Governance. California Management Review, 25(3), 88-106. https://doi.org/10.2307%2F41165018

Gaete, R. (2010). Discursos de gestión de recursos humanos presentes en Iniciativas y Normas de responsabilidad social. Revista Gaceta Laboral, 16(1), 41 – 62.

García, M., Azuero, A. y Pelaez, J. (2013). Prácticas de Responsabilidad Social Empresarial desde las áreas funcionales de Gestión Humana: análisis de resultados en cuatro empresas del suroccidente colombiano. Innovar. Revista de Ciencias Administrativas y Sociales, 23(49), 83-100.

García Solarte, M. y Duque Ceballos, Y. (2012). Gestión humana y responsabilidad social empresarial: un enfoque estratégico para la vinculación de prácticas responsables a las organizaciones. Libre Empresa, 9(1), 13-37. https://doi.org/10.18041/1657-2815/libreempresa.2012v9n1.2965

Grueso Hinestroza, M. P. (2009). Responsabilidad social empresarial e igualdad de oportunidades en el empleo: ¿altruismo o legalidad? Revista Universidad & Empresa, 11(17), 244-251. https://revistas.urosario.edu.co/index.php/empresa/article/view/1091

Guzmán, M. (2016). Dimensión Interna de la Responsabilidad Social Empresaria desde la óptica de la Gestión de Recursos Humanos. Saber, Universidad de Oriente, Venezuela, 28(4), 794-805.

Hoffmeister Arce, L., Benavídez F.G. y Jódar, P. (2006). Responsabilidad Social Corporativa en Salud y Seguridad en el Trabajo: dimensiones, realidad y perspectivas. Cuadernos de Relaciones Laborales, 24(1), 183-198. https://revistas.ucm.es/index.php/CRLA/article/view/CRLA0606120183A

IARSE. (2005). Manual de Primeros pasos en RSE. IARSE.

Jaramillo, O. (2011). La dimensión interna de la responsabilidad social en las micro, pequeñas y medianas empresas del programa expo-pyme de la Universidad del Norte. Pensamiento y Gestión, 31, 167-195.

Khoury, G., Rostami, J. y Turnbull, P. (1999). Corporate Social Responsibility: Turning Words into Action. Conference Board of Canada.

Kok, P., Van der Wiele, T., McKenna, R. y Brown, A. (2001). Corporate Social Responsibility Audit within a Quality Management Framework. Journal of Business Ethics, 31(4), 285-297. https://doi.org/10.1023/A:1010767001610.

Licandro, O., Alvarado-Peña, L., Sansores, E. y Navarrete, J. (2019). Responsabilidad Social Empresaria: Hacia la conformación de una tipología de definiciones. Revista Venezolana de Gerencia, 24(85), 281-299. https://produccioncientificaluz.org/index.php/rvg/article/view/23843

Lichtenstein, D., Drumwright, M. y Braig, B. (2004). The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits. Journal of Marketing, 68(4), 16-32. http://dx.doi.org/10.1509/jmkg.68.4.16.42726

Obeidat, B. (2016). Exploring the Relationship between Corporate Social Responsibility, Employee Engagement, and Organizational Performance: The Case of Jordanian Mobile Telecommunication Companies. International Journal Communications, Network and System Sciences, 9(9), 361-386. http://dx.doi.org/10.4236/ijcns.2016.99032

Ofenhejm, A. y Queiroz, A. (2019). Sustainable human resource management and social and environmental responsibility: An agenda for debate. Revista de Administração de Empresas, 59(5), 353-364. http://dx.doi.org/10.1590/S0034-759020190505

Organización Internacional de Normalización (2011). Guía de Responsabilidad Social (ISO 26.0000:2012, IDT). UNIT.

Perrini, F. (2005). Building a European Portrait of Corporate Social Responsibility Reporting. European Management Journal, 23(6), 611-627. https://doi.org/10.1016/j.emj.2005.10.008

Sánchez-Hernández, M. I., Gallardo-Vázquez, D., Barcik, A., y Dziwiński, P. (2016). The effect of the internal side of social responsibility on firm competitive success in the business services industry. Sustainability, 8(2), 179. https://doi.org/10.3390/su8020179

Steiner, G. (1971). Business and society. Random House.

Tovar, J. y de la Vega, B. (2009). Sobre el concepto de responsabilidad social de las empresas. Un análisis europeo comparado. Cuadernos de Relaciones Laborales, 27(1), 53-75. https://revistas.ucm.es/index.php/CRLA/article/view/CRLA0909120053A

Turker, D. (2009). How Corporate Social Responsibility Influences Organizational Commitment. Journal of Business Ethics,89, 189–204. https://doi.org/10.1007/s10551-008-9993-8

Voegtlin, C., y Greenwood, M. (2016). Corporate social responsibility and human resource management: A systematic review and conceptual analysis. Human Resource Management Review, 26(3), 181-197. https://psycnet.apa.org/doi/10.1016/j.hrmr.2015.12.003