Si quiere que su jefe lo aprecie... Sonriale!

Luisa Mayoral; Amine  Rezrazi; Bernard  Gangloff

doi:10.24215/23143738e052

Authors

Luisa Mayoral Facultad de Ciencias Económicas. Universidad Nacional del Centro de la Provincia de Buenos Aires. Argentina.
Amine Rezrazi Laboratoire de Psychologie et Neurosciences de la Cognition et de l’Affectivité. Université de Rouen. France.
Bernard Gangloff Laboratoire Parisien de Psychologie Sociale. Université Paris 10. France.

DOI:

https://doi.org/10.24215/23143738e052

Keywords:

Organizational normativity, Well-being at work, positive psychology.

Abstract

Well-being seems to have many positive effects. We hypothesize here that the demonstration of well-being, as perceived in everyday life in the professional setting, meets the main criteria defining a social norm and, thus, a normative status may be assigned to it. A norm is mainly characterized by the fact that 1) it has a positive social value, and 2) the evaluated individuals are aware of this positive value. Four groups of employees responded to a well-being questionnaire, each group being faced with one of the paradigms usually employed to demonstrate this value assignment and its awareness. The participants in the first group (30 hierarchical managers), when confronted with the legislator's paradigm, were asked to indicate whether they appreciated (or not) a subordinate showing the behaviors proposed in the questionnaire; the employees without hierarchical responsibility (3 groups of 30 participants) were confronted with the self-presentation paradigm under 1) neutral order (group 1), that is, having to indicate with complete sincerity whether they were used to adopting (or not) the described behaviors; 2) super-normative order (group 2), responding in such a way as to be, in their opinion, appreciated by their superior; 3) counter-normative order (group 3), that is, responding in such a way as to be frowned upon by their superior. Our hypothesis was validated: hierarchical managers expect their subordinates to show well-being and employees are aware of this expectation, showing well-being both spontaneously and to give a good impression.

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Author Biographies

Luisa Mayoral, Facultad de Ciencias Económicas. Universidad Nacional del Centro de la Provincia de Buenos Aires. Argentina.

Doctora en Ciencias Económicas, Profesora Titular en la Faculad de Ciencias Económicas de la Universidad Nacional del Centro de la Provincia de Buenos Aires. Investigadora Categoria 1 SPU. Dominio de Competencias: Comportamiento Organizacional. Teoria de las Organizaciones. Psico-sociologia de las organizaciones. Metodologia de la investigación social.

Amine Rezrazi , Laboratoire de Psychologie et Neurosciences de la Cognition et de l’Affectivité. Université de Rouen. France.

Doctor en Psicologia, Maestro de Conferencias en la Universidad de Rouen, Normandía, Francia, Dominio de competencias: Tratamiento de datos en Ciencias Humanas (particularmente: plan de experiencias óptimas, modelos paramétricos no lineales, intervalo de confianza, análisis con modelos de ecuaciones estructurales y análisis bayesiano).

Bernard Gangloff , Laboratoire Parisien de Psychologie Sociale. Université Paris 10. France.

Doctor en Psicologia. Profesor en la Universidad de Rouen, Normandia, Miembro del Laboratorio Parisino de Psicologia Social en la Universidad de Paris X- Nanterre. Dominio de competencias: Psicologia Social del Trabajo y de las Organizaciones.

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